Justin Schrager holds the position of Chief Marketing Officer at Vital.io,a pioneering firm dedicated to advancing technology that enhances dialogue between patients and healthcare providers in hospital environments,especially within emergency departments. In an extensive presentation, Justin demonstrated how Vital.io transforms the patient experience by setting clear expectations and guiding individuals through often intricate healthcare procedures. This innovative platform allows patients to make inquiries and provides complete insights into their care status, including explanations of lab results. additionally, it streamlines the process for scheduling follow-up appointments with relevant healthcare professionals. Our conversation explored both the functionalities of this product and the hurdles faced by tech companies aiming for seamless integration with systems like Epic and various electronic medical records (EMRs).–Matthew Holt